Frequently asked Questions
Contact me here if you have a question that is not answered in this section.
How is the Artwork shipped?
Once you buy a painting it will be shipped within the next 2-3 business days with the shipping option you chose at checkout. Paintings will be packaged with several layers of acid free tissue paper, plastic and Styrofoam.
Drawings and prints will be shipped in a sturdy enveloppe.
I will email you a tracking number as soon as the artwork is shipped.
How soon will I receive it?
You can see an estimation for shipping time at checkout.
Do you have a guarantee or return policy?
If for some reason, you would like to return a painting, I will accept all returns within 7 days of reception and will return the money minus the Paypal and shipping fees as long as the painting, drawing or print is in the same condition.
Is the work insured? What do I do in case of damage?
Paintings are very carefully packaged before shipping as to avoid any damage during transportation, if damage occurs anyway contact me, and we will arrange a refund and return of the painting.
How should I care for my original Art?
If your painting becomes dusty, you can clean it with a soft cloth. Do not use a cleaning agent. All paintings are finished either with varnish or with wax .
As for any original Art, avoid to display the painting in direct sunlight.